Order Cancellation, Exchange, Returns and Refund Policy

Exchange & Returns

Only for products with defects, broken, incorrect items shipped and needs exchange.

If the product is presented for exchange then it will be replaced with the product of the same nature. We have a 7 day exchange policy & we reserve the right to refund the order if we do not have any stock left for any particular item requested. Value of the order is refunded through original mode of payment. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. Gift Returns: All the above policies apply to products purchased or delivered as Gifts.

Incase if you are required to send order back, please follow the below mentioned conditions.

  • Product should be unused.
  • Product should be returned in the same packaging with all accessories.
  • You are required to send product within one day of return request from studiosuidhaga.com with price tag if any.
  • If required apply more packaging to protect product from further damage

Please email your request along with the order number to studiosuidhaga@gmail.com and ship the product to : Studio Sui Dhaga, B-161, Shahpura B Sector, AB Road, Bhopal – 462016

After receiving the product our testing team will verify, approve and process the refund.

Cancellation Policy

To cancel your order, please e-mail us at studiosuidhaga@gmail.com or you can directly cancel the order by logging in to your account in www.studiosuidhaga.com. You can only cancel the order before the order has been dispatched. Cancellation requests received after the order has been dispatched will be dealt on a case by case basis.

Studiosuidhaga.com reserves the right at its sole discretion, to refuse or cancel any order for any reason, like unavailability of product or quantity or any unforeseen conditions. In case, payment is deducted from your account or card, the same amount will be reversed back to your account or card.

You can also visit our You Tube Channel https://www.youtube.com/c/StudioSuiDhaga/videos for better understanding of products.