Refund policy

For products with defects, broken, incorrect items shipped and needs exchange. If the product is presented for exchange then it will be replaced with the product of the same nature. We have a 7 day exchange policy & we reserve the right to refund the order if we do not have any stock left for any particular item requested. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. Gift Returns: All the above policies apply to products purchased or delivered as Gifts.

Incase if you are required to send order back, please follow the below mentioned conditions.

  • Product should be unused.
  • Product should be returned in the same packaging with all accessories.
  • You are required to send a mail for return request and will arrange the pickup.
  • If required apply more packaging to protect product from further damage

Please email your request along with the order number to studiosuidhaga@gmail.com and ship the product to : Studio Sui Dhaga, #703, PT-4, Shalimar Township, AB Road, Indore – 452010. Phone No -+91-6260426647

After receiving the product our testing team will verify, approve and process the refund.